Personal Development
How to Build Trust in the Workplace: 10 Effective Solutions

How to Build Trust in the Workplace: 10 Effective Solutions

Shiken premium Upgrade Banner

Learning to Build Trust in the Workplace

Trust is an important aspect of any professional relationship and is key to effective communication and productivity. Unfortunately, many people are not taught how to effectively build trust. Despite this, it is possible to create a supportive work environment by following some simple steps.

Types of Trust

When discussing trust, it is important to distinguish between two main types: practical trust and emotional trust. Practical trust involves being reliable and competent and is necessary for avoiding micromanagement. On the other hand, emotional trust involves forming connections and understanding the feelings and needs of others.

Building Trust in the Workplace

In order to build trust in the workplace, it is important to:

  • Be honest and clear in your communication
  • Listen with empathy
  • Be consistent in your actions and words
  • Take responsibility for your mistakes
  • Be willing to do the hard work
  • Prioritize team success
  • Seek out and accept feedback
  • Follow through on promises
  • Be friendly and approachable

By utilizing these tips, you can start to build trust and create a thriving work environment. It is also important to cultivate emotional intelligence to build strong emotional trust, as this can create meaningful connections with colleagues and even amongst the organization as a whole. An example of this can be seen with Netflix, where 70% of employees reported that they would recommend the company to a friend.

Building Trust in the Workplace - Why It's So Important

Building trust in the workplace is key for creating a positive employee experience and fostering relationships that are reliable and meaningful. A strong trust culture is essential for any workplace and has a direct impact on team performance, promotions, and professional development. Research shows that millennials are 22 times more likely to work for a company with a high trust culture, and companies with trusting cultures nearly double the performance of their general market earnings.

Tips for Building Trust

To build trust in any setting, you need to have emotional and intellectual intelligence. Here are some tips for building trust and creating meaningful relationships:

  • Be honest - developing a reputation as a liar is one of the quickest ways to destroy trust.
  • Honor your commitments - if you make a promise, make sure to follow through.
  • Admit when you're wrong - don't make excuses; it's better to be open about your mistakes and own up to them.
  • Communicate effectively - ask questions to clarify any confusion. Listening is just as important as speaking in successful communication.
  • Be vulnerable - sharing your emotions and feelings shows that you care, and helps you seem more trustworthy.

How to Build Trust in the Workplace - 6 Tactics to Build Strong Relationships

In order to build trust in the workplace, it is important to focus on interpersonal trust and organizational trust. Here are some tactics to help build strong relationships:

Interpersonal Trust

Interpersonal trust is the mutual trust between individuals and is built by having honest and open conversations with one another and by developing strong relationships. To build trust between individuals, it is essential to exercise a level of emotional intelligence and refrain from over-sharing or under-sharing personal details. Additionally, offering to help a coworker out with their work or giving advice to new hires can go a long way in building trust.

Show People You Care

People are more trusting and likely to respond positively when they feel like you are genuinely interested in them. Listening intently and remembering small details of a conversation, like a colleague's name or weekend plans, shows that you care.

Stand Up for What's Right

Staying true to one's values and beliefs is essential for building trust. Leaders should value insight and opinions and encourage open dialogue within their teams.

Be Transparent

By sharing information honestly and openly, you can demonstrate authenticity and demonstrate that you can be trusted. People will respect your honesty and open transparency.

Establishing Trust and Rapport

In order to foster successful relationships, both personal and professional, it is key to understand the importance of establishing trust. Sharing relevant information with colleagues, rather than hoarding it for one individual, plays an essential role in this process. It is important to remember that trust does not take shape in an instant; it is a long-term effort that requires commitment, accountability, honesty, and humility.

Steps to Building Trust and Rapport

These 6 steps can help you to build and sustain trust in your relationships:

  • Be honest and authentic
  • Be respectful of boundaries
  • Encourage open communication
  • Be consistent and reliable
  • Accept responsibility and apologize when necessary
  • Keep promises and commitments

When trust and rapport are established in an organizational setting, it can create higher morale, motivation, and performance. Trust is the foundation of any productive organization, and it is up to those in leadership positions to protect and nurture it.

Join Shiken For FREE

AI-powered learning tools. Create, relax, learn.

Gumbo Study Buddy

Try Shiken Premium
for Free

14-day free trial. Cancel anytime.
Get Started
Join 20,000+ learners worldwide.
The first 14 days are on us
96% of learners report x2 faster learning
Free hands-on onboarding & support
Cancel Anytime