Trust & Security
Trust is At the Heart of Shiken
We're committed to earning and maintaining your trust. That starts with giving you a transparent look into our security practices and the lengths we go to protect your information. Whether you're saving notes or creating learning content — we're committed to keep your work secure.
Keeping your data and content secure.
We don't train on your data
Your prompts and ideas fuel your success, not our AI models. We value your trust, ensuring our models are trained without utilizing your individual data.
We don't share your prompts
Your team's creativity is unique. We respect this individuality, and ensure that your prompts and creative inputs are never shared with other customers.
We don't sell your data
Shiken AI is a subscription-based service; we don't trade in your data. We do not have, nor will we ever have, a revenue model that exploits user data.
Enterprise security infrastructure
We have constructed an industry-standard security infrastructure, monitored and fortified by security experts. Your information's safety is our priority.
Learn About Our SecurityBacked by independent third-party attestations
Our enterprise-grade security controls are validated by numerous industry attestations, underlining our commitment to your safety and our adherence to global standards.
SOC 2 Type II
ISO 27001
GDPRFAQ'S
Frequently Asked Questions
Do You Train On My Team's Data?+
Shiken AI is committed to upholding the strict confidentiality of customer data. We take every measure to keep each customer's information completely isolated, ensuring that their data remains private and is not shared with any other customer. We will never utilize customer data to train machine learning models for the advantage of any other customers — and our model providers are bound by the same commitment.
What Security Certifications Has Shiken Achieved?+
Shiken AI is backed by independent third-party attestations for global security standards. Shiken has achieved SOC2 Type II and ISO27001 certifications.
Where are My Documents, Videos and Files Stored?+
Shiken AI never shares sensitive files or information with third parties such as AI/LLM providers. Anything you upload is stored securely in the cloud in a data center. Anything passed to external AI model providers is encrypted and then returned.
What AI Models Does Shiken AI Use?+
Shiken AI is model-agnostic, which means your team isn't tied to a single language model; instead, it can work with a variety of language models across providers such as OpenAI, Anthropic and Azure. This flexibility allows the platform to adapt and evolve alongside advances in AI technology, ensuring it remains cutting-edge and continues to deliver high-quality outputs.
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