Shiken Agents
Onboard an AI teammate that coaches your whole company.
Shiken Agents join Slack, Teams or your site like a new starter: they learn your business, remember every learner, and turn out real training — roleplays, courses, briefings — without being asked twice.
Say hi to Gumbo
Your agent, until you rename it
Trusted by 30k+ people from top universities & businesses across the world
The difference
Chatbots wait to be asked. Agents get to work.
If you're the person fielding the same questions and rebuilding the same training every week, a chatbot doesn't take work off your plate. A Shiken Agent does.
A chatbot
- Answers questions, then stops
- Forgets you between conversations
- Lives in a widget in the corner
A Shiken Agent
- Produces output: courses, roleplays, briefings, follow-ups
- Remembers people, context and what matters to your org
- Works wherever your team works — Slack, Teams, your site
Teammate, not tool
What makes it a teammate, not a tool
You don't roll a teammate out. You onboard one — and it takes ownership of the work.
It ships training, not just chat
One message in, finished work out: quizzes, courses, roleplays, meeting summaries and docs — ready to publish, not a wall of text to copy-paste.
It plugs into your stack
CRM, calendar, drive, knowledge bases and your LMS. Each connection lets your agent act on your tools — log, schedule, recommend — not just read them.
It keeps its own calendar
Coach skills run on schedule without prompting: morning briefings, spaced-repetition nudges, goal check-ins and streak savers land before anyone asks.
It remembers every learner
Persistent memory per person and per org, with every answer cited back to the meeting, doc or video it came from. It gets more useful every week.
Your agent plugs into the rest of Shiken — the meeting recorder, AI coaching and learning tools — so its work lands where your team already learns.
Personalities
Hire the colleague you actually need
Pick a personality and your agent arrives already knowing the job — tone, guardrails and its opening line. Several ship with playbooks pre-installed, so they can do the work on day one rather than just talk about it.
General AI Agent
A capable all-rounder for whatever you point it at.
HR Assistant
Policies, leave, benefits and the questions people are shy about asking twice.
3 skills included
IT Helpdesk
First-line triage for devices, access and accounts.
2 skills included
Customer Support
Front-line answers for customers, grounded in your own help content.
Sales Agent
Qualifies, answers product questions and preps reps before the call.
Education & Training
Turns your material into courses, quizzes and practice.
1 skill included
Technical Support
Deep product and engineering questions, cited from your docs.
Onboarding Assistant
Day-one concierge that sequences the first week for new starters.
1 skill included
Or start from scratch — every personality is just a starting prompt you can rewrite.
Skills
Teach it a procedure once and it follows it every time
A skill is the way your organisation handles a specific request — what to check, what to ask, who to route it to. Install one of ours, or write your own against a webhook, an API call or a prompt chain.
PTO & Leave Requests
Guides an employee through checking leave policy, preparing a request, and routing it to the right person or system.
HR Policy Q&A
Answers policy questions strictly from the org knowledge base, with citations and a clear escalation path when policy is silent.
IT Issue Triage
Structured first-line troubleshooting: gather details, try known fixes from the KB, then raise a ticket or escalate.
Software Access Requests
Collects the details of an app/permission request and routes it for approval with a clean summary.
New Starter Onboarding
A day-one concierge: answers setup questions, sequences first-week tasks, and points at the right training.
Learning Concierge
Turns "how do I…" questions into learning: answers, then recommends the course, quiz, or roleplay that builds the skill.
Getting started
From invite to first deliverable in one coffee.
Invite it
Add your agent to Slack or Teams, or drop the widget on your site — it joins like any teammate.
Introduce your stack
CRM, calendar, drive, knowledge bases, LMS — each connection expands what it can do for you.
Hand it a job
A course from your docs, a briefing from this week’s calls, a roleplay drill for the sales team.
No implementation project, no IT queue — and no training course to learn the training tool.
Deploy anywhere
One agent, everywhere your team works
Hire it once and it shows up everywhere — same memory, same knowledge, same standard of work on every channel.
Website widget
Embed your agent on your site or help centre so customers and learners get answers grounded in your content.
Slack & Microsoft Teams
Your agent sits in the channels where work already happens — answering, coaching and delivering, no new app to open.
Reach frontline and field teams on the messaging app they already use, with the same agent and the same memory.
LMS via LTI
Plug your agent into your existing LMS with LTI, so learners get agent-built content without leaving their course.
40+ languages
Ask, coach and roleplay in your native language or the one you’re learning. Translate notes and transcripts in a click.
Cites every answer
Every response links back to the exact meeting, doc or video it came from, so you can trust what your agent tells you.
Integrations
It can only act on what you connect it to
Your agent reads and writes through the systems you already run — CRM, calendar, drive, helpdesk, HRIS — so its answers reflect your business rather than the open internet.
3,200+ apps through managed connectors, plus a public API and webhooks on every plan.
Security
Safe to point at your actual data
Your agent sees only what you connect it to, answers with the permissions of the person asking, and cites where each answer came from.
Proof of work
See what your agent actually did
Every conversation, delivery and completion is logged, so an agent is something you can manage rather than something you hope is working.
Use Cases
Jobs you'd give a new hire
Whether your team is learning a language, closing deals or levelling up at work — describe the job and your agent takes it on.
LMS Concierge
The job: get the right course to the right person. Connect your LMS and your agent recommends learning from your existing catalogue — matched to each learner’s gaps and goals, delivered in Slack or Teams.
Research & Synthesis
The job: read everything so you don’t have to. Upload sources and ask across them: briefings, customer insight libraries, literature reviews — with citations.
96%
Individuals
of learners report better results in less time
71%
Creators & L&D
less time spent creating content with AI
36%
Businesses
faster new-hire ramp time
96% figure from a survey of 1,284 Shiken users, Jan 2024
AI Agents FAQs
A Shiken Agent produces finished work, not just replies. It builds courses, quizzes, roleplays, meeting summaries and briefings from your material, answers questions with citations back to the source, and runs scheduled coach skills like morning briefings and spaced-repetition nudges. You hand it a job — a course from your docs, a roleplay for the sales team — and it delivers something ready to publish.
Give your agent its first job.
Add a Shiken Agent to Slack, Teams or your site, connect your tools, and hand over the questions and content chores you're tired of doing by hand.
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