Question 1

Why switch from Granola to Shiken?

Accepted Answer

Granola is designed around taking AI notes during back-to-back meetings without a bot, and it does that very well, with chat across your meetings, shared folders and team Spaces. Shiken starts with the same bot-free capture, then adds an optional meeting bot with video, speaker diarisation, AI coaching scorecards, roleplay generation, team coaching dashboards and a learning platform that turns every call into training content your whole organisation can use.

Question 2

Does Shiken offer bot-free recording like Granola?

Accepted Answer

Yes. Shiken captures computer audio directly so nothing extra joins your call, the same pattern Granola popularised. The difference is that you can also choose a meeting bot when you want full video, screen recording or richer speaker separation. Granola’s published materials describe audio-only capture without a bot and state that audio is deleted after transcription; a bot or video mode is not described as of October 2026.

Question 3

Who owns the meeting data and is it used to train AI?

Accepted Answer

With Shiken, your meeting data is yours. We never train models on your content by default, and enterprise customers get contractual zero-retention and EU hosting (AWS eu-west-1) and retention controls. Granola’s pricing page describes an opt-out model: individual users can opt out of model training at any time on its Basic and Business plans, and a workspace-wide opt-out is listed on its Enterprise plan. For regulated industries, check which default applies to your plan.

Question 4

What about team-wide insights and search?

Accepted Answer

Granola offers AI chat across your meetings on every plan, plus shared folders and team Spaces, so asking questions across your own meeting history works well. Shiken adds the coaching layer on top: org-wide dashboards with talk time, rubric scores and objectives per rep and per team, searchable transcripts across every recorded call, and automatic tagging, so an enablement lead can see where prospects pushed back on pricing this quarter and who handled it best.

Question 5

Can Shiken coach me on my conversations?

Accepted Answer

Yes. Every Shiken meeting is scored against the rubric you choose, whether MEDDIC, SPIN, your own sales methodology, a communication framework, a compliance checklist or a custom scorecard. You get 1:1 AI coaching feedback after every call, and the agent queues targeted roleplays for the skills you need to sharpen. Granola’s published materials do not describe coaching or scorecards as of October 2026.

Question 6

Does Shiken turn my meetings into training content?

Accepted Answer

Yes, this is Shiken’s core strength. A single sales call or discovery meeting can be turned into a five-minute microlearning module, a flashcard set, an AI roleplay scenario, a SCORM module for your LMS, a Slack recap or a customer-shareable clip. Granola gives you the note; Shiken turns the note into content the organisation can learn from.

Question 7

Can Shiken replace Granola for power users who live in back-to-back meetings?

Accepted Answer

Yes. Shiken matches the bot-free notepad experience and adds coaching, roleplays, video clips, SCORM export and a learning platform. Teams that also run Fathom, Otter or a notetaker bundled with an LMS can usually consolidate onto Shiken.

Question 8

How does pricing compare?

Accepted Answer

Both publish their pricing and both have a free plan. Granola’s pricing page lists Basic at $0, Business at $14 and Enterprise at $35 per user per month, with API access from Business and a 30-day history limit on Basic. Shiken’s paid tiers include meeting recording, the Knowledge Agent, AI coaching, roleplays and the learning platform in one subscription. Compare on your own seat count and on whether you also need coaching and training tools.

Best Granola Alternative for Teams

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