Shiken

Shiken Enterprise

The Enterprise Intelligence Suite

One platform, three answers leaders need: what to train (Needs Analysis), what skills people have (Skills Intelligence), what work they do and where AI fits (Work Intelligence). All built on AI meeting recording, coaching and learning at scale.

No credit card required. 25 users included in trial.

Trusted by 30k+ people from top universities & businesses across the world

Nestlé
University of Cambridge
Merck
NHS
University of Oxford
Electrolux Group
University of Pennsylvania
MIT
Nestlé
University of Cambridge
Merck
NHS
University of Oxford
Electrolux Group
University of Pennsylvania
MIT
Nestlé
University of Cambridge
Merck
NHS
University of Oxford
Electrolux Group
University of Pennsylvania
MIT

Enterprise Intelligence Suite

Three questions every L&D leader needs to answer

One data foundation, three flagship products — needs, skills and work. Each answers a question the others can't.

Needs Analysis

What training do they need right now?

Diagnose what to train, fast

A guided 3-stage agent workflow — plan the audience, interview them with multi-channel polls, and roll up the priorities into board-ready needs reports.

  • Audience-first planning with org context
  • Polls, drip and conversational surveys
  • Auto-generated needs reports with citations
See Needs Analysis

Skills Intelligence

What skills does our workforce have today?

See the skills you actually have

A continuous skills engine that infers competencies from real work — meetings, roleplays, learning, code, tickets — and reconciles them with self-declared and HRIS data.

  • Inference from work signals, not surveys
  • Validation loop with explainable evidence
  • Role-fit and gap analysis at scale
See Skills Intelligence

Work Intelligence

What work do they do, and where does AI fit?

Plan for AI at the task level

Decomposes roles into tasks, scores AI exposure with the Stanford Human Agency Scale, and forecasts where to augment, automate or hold human-in-the-loop.

  • Task-level AI impact scoring
  • Augmentable vs automatable forecasts
  • Capacity plans aligned to org goals
See Work Intelligence

The Enterprise Agent

One agent across the suite — diagnose, decide, deliver

All three Intelligence products are wired into the same conversational agent. Ask “what should we train this quarter?” and it pulls from Needs Analysis, Skills profiles and Work Intelligence forecasts — then ships the interventions in the same conversation.

  • Identifies gaps from meetings, skills profiles and AI-impact forecasts
  • Creates personalised interventions in minutes — not weeks
  • Measures intervention impact against the original business goal
  • Purpose-built reports for every stakeholder
See the agent in action

Intervention in motion

Gap detected

EMEA field reps: -22% on objection handling vs benchmark

Agent action

Auto-created 3 targeted roleplays + 5-min microlearning. Delivered via Slack to 41 reps.

Impact (14 days)

Objection-handling score up 18% · Win-rate up 6.4%

Performance Enablement Platform

Creation. Delivery. Analytics.

The three pillars of modern performance enablement — all in one platform, powered by AI agents.

Creation

World-class training in minutes, not months

Drop in a document, a meeting recording or a link. AI generates courses, microlearning, assessments and roleplays — ready to ship.

  • AI content from any source
  • Brand & tone controls
  • Template library + custom templates

Delivery

Enablement delivery and orchestration, made easy

Reach every employee where they already work — Slack, Teams, SMS, email, SCORM and embed. No more LMS login friction.

  • Slack, Teams, SMS & email delivery
  • SCORM + public links + embed
  • Campaigns & orchestration

Analytics

Prove impact against business goals

Every intervention is measured against the goal it was created for. Purpose-built reports, real-time dashboards, no spreadsheets.

  • Goal-linked impact reporting
  • Skill-gap dashboards
  • API + data warehouse sync

Delivery at scale

Reach every employee where they already work

Stop forcing logins to a training portal. Shiken delivers learning, coaching and meeting recaps through the channels your people already use.

Slack

Teams

SMS

SCORM

Embed

Public links

Plus native mobile apps (iOS + Android), email digests and custom webhooks.

Meetings at scale

Every conversation, captured and coached

Give your whole org the meeting recorder, coach and CRM-sync they need — without the security trade-offs.

Bot and bot-free modes

Let some teams use a calendar bot, let others record locally. Set defaults at org level.

Org-wide search

"What did customers say about the EU launch this quarter?" Answered instantly, with citations.

Skill-gap insights

See which reps, teams or regions need coaching on discovery, objections or delivery.

Platform capabilities

Everything you need to train at scale

From AI meeting recording to compliance tracking, Shiken has the tools your L&D team needs.

AI-Powered Content Creation

Generate courses, quizzes, roleplays and meeting-driven learning in minutes. Our AI understands your industry and creates engaging, relevant content.

Meetings at scale

Bot and bot-free recording across your whole org. Auto-summaries, action items, CRM sync and coaching feedback on every call.

Search across every meeting

Ask questions across every call, note and transcript in your org. Find the pricing objection, the competitor mention, the commitment — instantly.

Insights at scale

Roll up coaching feedback into skill-gap dashboards. See exactly who needs help with discovery, objections or delivery — and assign the right practice.

Team management

Organise users into teams, departments and cohorts. Assign mandatory training and track progress at every level.

Compliance tracking

Set up mandatory training requirements with deadlines. Get alerts when team members fall behind.

Enterprise security

SSO/SAML, MFA enforcement, org-wide opt-out of model training, retention policies and role-based access control.

Gamification

Boost engagement with streaks, achievements, leaderboards and AI study buddies that make learning fun.

Advanced analytics

Real-time dashboards showing engagement, completion rates, skill progression, and compliance status.

Admin & security

Controls that meet your compliance bar

Every admin control you'd expect — and a few you wouldn't. Designed for regulated industries and fast-moving orgs alike.

See our security page
  • SSO / SAML (Okta, Azure AD, Google Workspace)
  • Role-based access control & permissions
  • Org-wide opt-out of AI model training
  • Retention policies per content type
  • Sharing scope controls (private, team, org, external)
  • Participant notification that recording is in progress
  • Data residency options
  • API + webhooks
  • SOC 2 Type II & ISO 27001
  • Dedicated CSM & SLA

Why Shiken

Why teams choose Shiken

See how we compare to traditional learning platforms and single-purpose meeting tools.

Feature
Shiken
Others
AI Meeting Recorder (bot & bot-free)
Coaching feedback on real meetings
AI Roleplay practice
CRM sync (HubSpot, Dynamics 365)
Gamification (streaks, buddies)
Compliance tracking
Skills framework
SSO / SAML
Mobile app

Testimonials

Loved by L&D teams

4.9/5 from 200+ reviews

Shiken's AI content generation saved us months of work. We went from zero to a full training library in weeks.

Sarah Chen

L&D Director, Nestlé UK

The roleplay feature transformed our sales training. Reps can practise difficult conversations before facing real customers.

James Whitfield

VP Sales Enablement, Electrolux Group

Compliance tracking used to be a nightmare. Now I get a dashboard that shows exactly who needs to complete what.

Dr. Emma Lawson

Head of Medical Education, NHS Foundation Trust

Pricing

Enterprise pricing that scales with you

Enterprise is priced per seat with admin controls, SSO and dedicated support included. Start on our Free, Plus or Pro tier and upgrade when you're ready.

FAQ

Frequently asked questions

How is Shiken Enterprise different from Granola or Fathom?
Shiken combines AI meeting recording and coaching with a full learning platform. You get meeting notes, CRM sync and per-speaker coaching like Granola/Fathom — plus targeted AI roleplays, courses, quizzes and skill-gap insights across your whole org.
Can we opt out of AI model training org-wide?
Yes. Enterprise includes an org-wide opt-out that applies to every user in your workspace — no one's data is used for model training.
How long is the free trial?
Enterprise trials are 14 days with full access. No credit card required to start.
Can I import existing training content?
Yes — PDFs, documents, videos, YouTube and recorded meetings. Our AI transforms them into interactive learning experiences.
Is my data secure?
Shiken is SOC 2 Type II and ISO 27001 certified, with SSO/SAML, data residency options and role-based access control.
Can users access Shiken on mobile?
Yes — native iOS and Android apps. Users can learn and review meeting notes on any device, online or offline.

Ready to transform your team?

Join hundreds of orgs using Shiken to capture meetings, coach performance and upskill teams — at enterprise scale.

14-day free trial. No credit card required. Cancel anytime.