Shiken

Best Fireflies Alternative for Coaching

Shiken vs Fireflies

Fireflies is a capable AI notetaker with conversation intelligence, Live Assist and CRM sync. Shiken matches the recording, transcripts, summaries and CRM sync, then adds AI roleplays generated from real calls, rubric scorecards, microlearning and a full LMS, so every conversation becomes training your team can practise.

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30k+ learners globallyFree forever plan
A recorded meeting in Shiken with the video playing, a share-with-organisation toggle, tabs for summary, highlights, transcript, delivery and notes, and an AI-written summary alongside extracted action items.
Feature
Shiken
Fireflies
Meeting recording & transcription
Yes
Yes
Speaker diarisation & search
Yes
Yes
CRM sync (HubSpot / Salesforce)Fireflies: on its paid tiers.
Yes
Yes
AI summaries & action items
Yes
Yes
Conversation intelligence (talk time, sentiment, topics)
Yes
Yes
Live in-call assistanceFireflies Live Assist; Shiken live guidance.
Yes
Yes
Delivery to Slack
Yes
Yes
Post-call scorecards against your own rubricFireflies describes AI Skills that can score candidates; rubric scorecards for calls are not described at the review date.
Yes
Not listed
AI roleplays generated from real callsNot described in Fireflies’ published materials at the review date.
Yes
Not listed
Turn meetings into courses & microlearningNot described in Fireflies’ published materials at the review date.
Yes
Not listed
Built-in LMS / LXP (SCORM, certificates, paths)Not described in Fireflies’ published materials at the review date.
Yes
Not listed
Language-learning voice roleplays (40+ languages)Not described in Fireflies’ published materials at the review date.
Yes
Not listed
Free plan
Yes
Yes

How we compared

Fireflies ratings last reviewed on 21 October 2026. Each row reflects what Fireflies's published product pages described on that date, and Shiken's own product at the same date. "Not listed" means the capability was not described in those materials; it does not mean the vendor cannot offer it another way. Capabilities and packaging change, and some are tied to specific plans or add-ons.

Sources checked: fireflies.ai, fireflies.ai/pricing, fireflies.ai/integrations.

Spotted something out of date? Email info@shiken.ai and we will review it promptly.

Why teams switch from Fireflies

What that looks like in Shiken

Notes are where most tools stop. Shiken keeps going: scoring, coaching and practice built from the same call.

The organisation Meetings hub in Shiken, with tabs for meetings, coaching, workflows, integrations, prompts, transcription and rules, plus folder and owner filters over a list of recorded calls.
Every recorded call in one hub, with coaching, workflows and transcription rules alongside.
Conversation intelligence in Shiken: headline cards for sessions, average talk time, longest monologue and average rubric score, the weakest and strongest objectives, and a ranked bar chart of average score per evaluation criterion.
Talk time, monologue length and rubric scores per objective across the team.

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